Terms & Conditions

We like to keep it simple; the following points cover our general T&Cs unless otherwise stated. By ordering products on this site, you agree to be bound by these Terms and Conditions:


  1. ByDeals is deals portal that show deals from its partner
  2. ByDeals is not responsible for any product that you bought
  3. ByDeals is not guarantee that the information may accurate, but ByDeals provide more info link to the vendor link
  4. You may not use our sites and services if you are under the age of 18 or if you are not allowed to enter legally binding contracts.
  5. Voucher is non-refundable & non-exchangeable.
  6. All bookings/reservations are subject to availability by the vendor
  7. Replacement/extension of expired voucher is not allowed.
  8. Each voucher has its unique terms and conditions from the vendor
  9. Strictly no cancellation/amendment of order or delivery address is allowed upon confirmation unless stated otherwise.
  10. Merchant/management reserves the right to make the final decision should disputes arise.
  11. While we try and ensure that all prices and information on our website are accurate, errors may occur. If we discover an error in the goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price / information or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. 
  12. You authorize us to use, store, share or process your information in order to provide a service to you. Furthermore, this information may be utilized to send you invoices and other communications.
  13. Our Vendor reserves the right to cancel and/or fully refund purchases that may have occurred as a result of pricing, typographical, technical or other errors.
  14. Generally, unless stated in the product details, items will be delivered in 7 days latest (items bought in a single cart may be shipped separately).
  15. Prices are determined by the respective merchants and we exercise no control over their pricing policy.
  16. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
  17. We do not transfer legal ownership of items from the seller to the buyer.
  18. Additional discount given through discount code is not applicable with other promotions, discounts, offers, vouchers or privilege cards unless otherwise stated.
  19. Clauses specific to Travel deals:
    • All travel deals exclude personal insurance, applicable transport taxes and surcharges, visa fee (if required), room service, optional tours, tour guide and/or driver tipping, and all personal expenses, unless otherwise stated.
    • For travel deals with flight, surcharges are expected during peak periods, weekends, school holidays, eve of public holidays & public holidays.
    • Rooms are based on twin-sharing, unless otherwise stated.
    • It is the customers' responsibility to ensure that they hold valid travel documents (passports, visas and any other documentation required by law to enter a country) and comply with the entry, exit, transit or other requirements of the countries they are travelling to. ByDeals and its partners will not be liable in any way for any consequences arising out of you not fulfilling the aforementioned requirements.
    • Terms & conditions are subject to change in circumstances that are beyond the company’s control; this may include natural disasters, acts of god, civil unrest, and unexpected business closure among others.
    • ByDeals will not be responsible for any payment, surcharge or arrangement made to merchant directly.


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